We Work For You

March 12, 2021

There are two types of insurance agents: captive and independent. Captive agents work for an insurance carrier and are required to sell the carrier’s products exclusively. On the other hand, an independent agent is free to offer insurance from multiple carriers. At Crawford Benefits/Cunningham Insurance Inc., we have the ability to offer our customers options from the major and most competitive insurance carriers on the market. What does this mean for you?


When you have an independent insurance agent on your side, you are receiving objective, comprehensive information about multiple policies, narrowing down to the plan that best fits your needs, not the company’s needs. Bottom line, we work for you. When we become your agent, choosing a policy is just the beginning of the client-agent relationship.


We also service your plan. Whenever a question or issue arises, instead of calling an automated customer service line and speaking to a call center agent who doesn’t know your needs and situation, you call us. In most cases, we are able to handle questions or issues so you don’t have to spend time on the phone being transferred from one department to the next.


You also have the peace of mind in knowing someone is working for yousomeone who knows your needs and who knows you. We take the time to learn about your needs, your family, and your life. We celebrate with you in the good times and we grieve with you during loss. As your agent, we offer stability year after year with the flexibility to choose from multiple carriers while remaining serviced by one agent who watches out for your best interests. Even if you already have a policy, we can still become your agent.


If you don’t have an agent working exclusively for you, isn’t it time to make a call?

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